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常见问题

5

如何给客服账号开权限
结束的对话如何查看
如何查看AI员工的剩余有效对话数
小红书账号授权失效
如何添加（修改）客服账号

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在线客服

18

接入小红书专业号及KOS账号
管理员-入门
客服-入门
对话
历史对话
报表📉
公共设置-企业管理
自动消息设置
对话分配
对话规则🔔
使用自动规则提高对话效率
快捷回复
对话标签
对话扩展
敏感词
顾客（公共设置）
顾客页面
黑名单

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AI员工

3

如何从 0 到 1 创建AI员工-画布流程模式
营销效果分析👏
意图识别和知识库

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开发指南

3

服务端开发文档
APIs V2.0
Webhooks

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产品
- 小红书
- 抖音
AI员工
合伙人计划
帮助中心