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常见问题

4

如何给客服账号开权限
结束的对话如何查看
如何查看机器人剩余条数
小红书账号授权失效

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在线客服

16

接入小红书专业号
管理员-入门
客服-入门
对话
历史对话
报表📉
公共设置-团队/安全设置
自动消息设置
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对话规则🔔
使用自动规则提高对话效率
快捷回复
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敏感词
顾客

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营销机器人

4

如何从 0 到 1 创建营销机器人
营销机器人
营销效果分析👏
意图识别和知识库

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开发指南

3

服务端开发文档
APIs V2.0
Webhooks

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在线客服

接入小红书专业号
管理员-入门
客服-入门
对话
历史对话
报表📉
公共设置-团队/安全设置
自动消息设置
对话分配
对话规则🔔
使用自动规则提高对话效率
快捷回复
对话标签
对话扩展
敏感词
顾客

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